One thing business owners have in common is that we are, by nature, do-it-yourself people. Not a bad thing. When you’re just starting out with your distributor business, it is a given that you will roll up your sleeves and try and do as much as you can yourself.
Although the cost is a consideration, there is also a sense that you can do this. But before you know it, you are working 14-hour days, weekends, and taking your laptop on your vacations. A business is not a real business if you’re doing all of the work yourself, trading your time for the money. That’s actually a job.
While it’s a good idea to have a basic grasp on things, there are plenty of things you’ll need help with as you grow. However, when you decide it’s time to hire help it can be hard to decide who to hire, and what tasks to have them do. But before hiring anyone, there are two important things you need to do:
1. Define the roles you want in your business, and the type of personality and skills each role requires. Be very specific.
2. Create documented systems and workflows for each area of your business. From fulfillment of orders, record keeping, sales activities, marketing, etc.
Systems are essential to the growth of your business. Without them, you’re stuck doing everything yourself. This limits your capacity to serve your existing clients as well as acquire new ones. Plus setting yourself up for burnout or failure.
This infographic is very informative in the process to follow to start setting up systems in your business.
Hope you find it useful!